Atlantic, Tomorrow's Office Blog

12/10/2012  Gmail outage provokes snark, anxiety among users - click this link to read more: http://shar.es/6RLks

Quoted from this article "An official Google dashboard acknowledged the problem at 12:30 p.m. EST, though a flurry of tweets and Google Plus posts seem to indicate that the issues started hours earlier. That dashboard said that the problem "should be resolved" as of 1:10 p.m., and Gmail seemed to be working fine for this reporter as of about 1:30 p.m. Google also said that a Google Drive outage has occurred and since been fixed, but it's unclear whether it was related to the Gmail problem.

Credit: Wikipedia

Unsurprisingly, the reactions on Twitter and Google Plus were immediate, though relatively muted in comparison to some other service outages. Alice Lee tweeted, "Every other moment: I hate email, I have like 2000 unread, why do we even bother anymore? Right now: oh God GMAIL IS DOWN WHAT DO WE DO," while James Bedell went with a simple "obligatory gmail freak-out tweet."

In contrast to Twitter, the bulk of the reaction on Google Plus was a little more genuinely annoyed. Android Central said, "Gmail is down and there's not a damn thing you can do about it," and Brooke Brown said, "Umm, so Gmail being down, does NOT help my stress level."

Derek De La Cruz went for the full freak-out with "AHHHHHHH!!!! Whats happening to Google Chrome? Google+ & Gmail Chat not loading. Gmail & Search is painfully SLOW. Co-Workers Google Chrome just crashed... followed by mine. AHhh the world is ending." (No, Mr. De La Cruz was not the only one to make apocalypse references in relation to the problem, in case you were wondering.)

While Gmail outages have been less common of late than they were during the product's earlier years, they're still not unknown -- an April event may have affected as many as 30 million customers, while another problem in June was less serious, though still widespread."

Dear Valued Customers,

Atlantic's offices will be closed on MONDAY 10/29/2012 AND TUESDAY 10/30/2012; NY and NJ are declared a state of emergency. Our AtlanticCareIT Operations Center will be working however, to ensure our clients' IT infrastructures are fully supported. Please do follow the same avenue for requesting support. We will re-open our offices on Tuesday October 30th, for business as usual (unless otherwise indicated.) Stay safe, and please follow the instructions listed for minimizing impact on your IT infrastructures:

1. Turn down any non-needed equipment, to include servers, workstations, laptops, monitors, fans, speakers, etc at your desk or IT area.

2. Only maintain business critical servers online (Exchange email servers, File Servers, Business Applications)

3. Relocate any IT equipment that is located by windows or possible leakage areas (including ceilings and doorways)

During the storms:

1. Expect electical outages, fluxuations, brownages, etc.

2. There may be outages of Internet Service Providers (Cable, FIOS, T-1, DSL) services

3. There may be outages of websites, including hosted websites

4. There may be outages of DNS servers which would prevent sites and services (FTP, email, web, VPN, remote) from working properly

5. Phone service provides (analog and digital) may be out for extended periods of time

6. UPS (Uninterupted Power Supplies) may run out of battery power

Thank you, and stay safe,

Your Atlantic Family

Dear Valued Customers,

Atlantic's offices will be closed on MONDAY 10/29/2012 AND TUESDAY 10/30/2012; NY and NJ are declared a state of emergency. Our AtlanticCareIT Operations Center will be working however, to ensure our clients' IT infrastructures are fully supported. Please do follow the same avenue for requesting support. We will re-open our offices on Tuesday October 30th, for business as usual (unless otherwise indicated.) Stay safe, and please follow the instructions listed for minimizing impact on your IT infrastructures:

1. Turn down any non-needed equipment, to include servers, workstations, laptops, monitors, fans, speakers, etc at your desk or IT area.

2. Only maintain business critical servers online (Exchange email servers, File Servers, Business Applications)

3. Relocate any IT equipment that is located by windows or possible leakage areas (including ceilings and doorways)

During the storms:

1. Expect electical outages, fluxuations, brownages, etc.

2. There may be outages of Internet Service Providers (Cable, FIOS, T-1, DSL) services

3. There may be outages of websites, including hosted websites

4. There may be outages of DNS servers which would prevent sites and services (FTP, email, web, VPN, remote) from working properly

5. Phone service provides (analog and digital) may be out for extended periods of time

6. UPS (Uninterupted Power Supplies) may run out of battery power

Thank you, and stay safe,

Your Atlantic Family

As we all prepare for the upcoming forecasted Hurricane Sandy, we would like to inform every one of the news and impact of this storm:

Meteorologists are predicting that Hurricane Sandy, now a category 1 storm, is turning into an "extra-tropical cyclone" that will hit a broad region with 50 mph winds and rain and storm surges as it barrels up the East Coast towards New York, in what some are calling the "storm of the century."  Forecasters say that up to ten inches of rain turning into two feet of snow in higher altitude could hit the East Coast next week, and are warning that the track could still change as much as 200 miles.  "This storm certainly has the potential to stand on its own. We are dealing with categories we don't normally see here," Dr. Louis Uccellini, director of NOAA's National Centers for Environmental Prediction said. "There will be significant surge with this as the storm moves from the southeast to the northwest towards the coastline, and that's going to become a very important part of the forecast for us as we near this event at the beginning part of the week," he said. By next week Sandy is expected to turn into a winter storm hybrid -- dubbed a "Frankenstorm" by National Oceanic and Atmospheric Administration forecaster Jim Cisco – and could ravage the coast with tropical storm winds. "This is not being overhyped. I would use the terms devastating and historic," Accuweather's Bernie Rayno said. "A one in 30 year storm, or even in the fact the way this storm is going to be tracking east toward the coastline in New Jersey, it could be a once-in-a-lifetime storm."

New York City and northern regions in the eastern corridor are likely to be hit hard and forecasters are warning that the storm may linger for days as it covers a massive area. There is a 90 percent chance that on Monday the East Coast will take a direct hit, forecasters say.  “Compared to [Hurricane] Irene, we're going to see much broader surge impacts. The surge impacts for Irene were fairly tightly focused. This is going to be a broader event. Same thing with the wind, "James Franklin with the NHC told ABC News. Sandy, currently a category 1 storm, will cross the Bahamas today as its western fringe scrapes eastern Florida, according to the National Weather Service. The storm is expected to slow and turn northwest overnight and during the day.

The storm is expected to hit the Metro Area (New York and New Jersey) on Monday and Tuesday, and to minimize the impact on the IT infrastructures, the following recommendations are made. The time frame to do this will depend on the actual proximaty of the storm and the availiblity to perform these tasks.

1. Turn down any non-needed equipment, to include servers, workstations, laptops, monitors, fans, speakers, etc at your desk or IT area.
2. Only maintain business critical servers online (Exchange email servers, File Servers, Business Applications)
3. Relocate any IT equipment that is located by windows or possible leakage areas (including ceilings and doorways)

1. Expect electical outages, fluxuations, brownages, etc.
2. There may be outages of Internet Service Providers (Cable, FIOS, T-1, DSL) services
3. There may be outages of websites, including hosted websites
4. There may be outages of DNS servers which would prevent sites and services (FTP, email, web, VPN, remote) from working properly
5. Phone service provides (analog and digital) may be out for extended periods of time
6. UPS (Uninterupted Power Supplies) may run out of battery power

Atlantic Support Staff will be oncall for emergency assistance with bringing up any network equipment. Please follow the same avenue for requesting support.