*IMPORTANT Internet Explorer Security Issue*

Posted on Thu, May 01, 2014

There was a recent discovery of a security flaw in Microsoft’s Internet Explorer that has been named New Zero Day.  This exploit specifically targets the use of the flash plug in and specific flash content.  The security flaw is found in IE 6 through 11, but is specifically targeting IE 9 and higher.

Atlantic Tomorrow’s Office is recommending that you use other mainstream browsers such as Mozilla Firefox or Google Chrome until Microsoft can resolve the issue.  If you do not currently have these browsers loaded on your desktop you can follow the instructions below to complete the installation:

To install Firefox please click here, then double click the “Free Download” icon  to complete the installation.

To install Chrome please here, then double click the “Download Chrome” icon to complete the installation.

In the event you must use Internet Explorer, there are some steps to take in IE 10 and 11 such as turning on the Enhanced Protection Mode, disabling the flash plug-in, and/or utilizing the Enhanced Mitigation Experience Toolkit. Note that these will restrict functionality in the browser.  Please click here for additional formation on the Enhanced Protection Mode toolkit, including download instructions.

Once Microsoft releases a patch to resolve the security flaw we will deploy the fix to your Internet Explorer browser and send an additional notice to advise that you can resume using IE.

Frank Oriente, Director of IT Operations, Atlantic Tomorrows Office

If you have any questions or require additional assistance, please contact Atlantic IT Support at 212-507-9420 or email AtlanticITSupport@tomorrowsoffice.com.

Tags: Security, Google, Firefox, Flash player, Chrome, Internet Explorer

Dear Valued Customers: Gmail outage provokes snark, anxiety among users

Posted on Mon, Dec 10, 2012

12/10/2012  Gmail outage provokes snark, anxiety among users - click this link to read more: http://shar.es/6RLks

Quoted from this article "An official Google dashboard acknowledged the problem at 12:30 p.m. EST, though a flurry of tweets and Google Plus posts seem to indicate that the issues started hours earlier. That dashboard said that the problem "should be resolved" as of 1:10 p.m., and Gmail seemed to be working fine for this reporter as of about 1:30 p.m. Google also said that a Google Drive outage has occurred and since been fixed, but it's unclear whether it was related to the Gmail problem.

 

Gmail
Credit: Wikipedia

 

Unsurprisingly, the reactions on Twitter and Google Plus were immediate, though relatively muted in comparison to some other service outages. Alice Lee tweeted, "Every other moment: I hate email, I have like 2000 unread, why do we even bother anymore? Right now: oh God GMAIL IS DOWN WHAT DO WE DO," while James Bedell went with a simple "obligatory gmail freak-out tweet."

 

In contrast to Twitter, the bulk of the reaction on Google Plus was a little more genuinely annoyed. Android Central said, "Gmail is down and there's not a damn thing you can do about it," and Brooke Brown said, "Umm, so Gmail being down, does NOT help my stress level."

 

Derek De La Cruz went for the full freak-out with "AHHHHHHH!!!! Whats happening to Google Chrome? Google+ & Gmail Chat not loading. Gmail & Search is painfully SLOW. Co-Workers Google Chrome just crashed... followed by mine. AHhh the world is ending." (No, Mr. De La Cruz was not the only one to make apocalypse references in relation to the problem, in case you were wondering.)

 

While Gmail outages have been less common of late than they were during the product's earlier years, they're still not unknown -- an April event may have affected as many as 30 million customers, while another problem in June was less serious, though still widespread."

 

 

Tags: AtlanticCareIT, IT support, Gmail, Atlantic, Google