Security Advisory: Protection against CryptoWall Trojan Infection

Posted on Fri, Oct 24, 2014

Atlantic Tomorrows Office has been remediating issues with some of our Managed IT clients who have become infected with the CryptoWall ransomware exploit. This malware is becoming more prevalent, and to date none of the major virus protection programs such as AVG, Symantec, Kaspersky and McAfee have been able to come up with a method of blocking the Trojan.

CryptoWall is similar to the well-known CryptoLocker Trojan.  Once executed on your PC, the malware encrypts your user files with an unbreakable code and prompts you to pay for the decryption key.  Once the malware is removed, the recovery process is to restore your files from backup, which will cause any updates made since the last good backup to be lost. 

Please note that this is a Trojan exploit and NOT a virus and, as such, is difficult for antivirus programs to stop.  This is why users with up-to-date antivirus are getting infected. Below are recommendations to help your firm avoid getting infected by this crippling application: 

-          Advise the employees in your firm to question all of their attachments - this is the single best way to avoid infection.  The majority of these infections are caused by unsuspecting users opening files that are attached to emails.

-          Before clicking on a link, regardless of who it’s coming from, users should hover over the link with their mouse to see if the URL is the same as said link.  For example, make sure if an email says “click here to retrieve your fax” that you verify (by hovering) that the link takes them to the fax service you utilize.   When it doubt, simply leave the link alone and visit the fax service website to retrieve the data. 

If anyone is unsure of an attachment, they should resist the urge to open the attachment to see if it is ok.  Check with the author of the email in question.

 

While there’s no sure-fire way to guarantee you will not encounter CryptoWall, good judgment and caution will get you a long way towards keeping your files safe.

Regards,

Frank Oriente  |  Director of IT Operations

Learn more, or contact us immediately if you have any questions:
Our IT team: atlanticiTsupport@tomorrowsoffice.com
 

Tags: AtlanticCareIT, Atlantic Tomorrow's Office, Malware, CryptoWall, Virus Protection, Infection

How Windows XP is losing you money

Posted on Mon, Dec 16, 2013

 

Why Upgrading from XP to Windows 7 Makes Business Sense

Sponsored by: Dell, Inc. and Microsoft

The question is no longer whether a business can afford to upgrade from XP to Windows 7, it is whether a business can afford not to, and the answer is a resounding no.

With extended support of Windows XP ending in April of 2014, companies still using XP at that time will immediately open themselves up to security risk.

This whitepaper takes a look at how upgrading to a new OS reduces ongoing support expenses, and allows companies to take advantages of technologies that didn’t exist when Windows XP was deployed.

Click this link to read whitepaper > Why Upgrading from XP to Windows 7 Makes business sense_ATLANTIC

Contact AtlanticCareIT for more info 212-741-6400 extension 2130

Tags: AtlanticCareIT, Atlantic Tomorrow's Office, Windows XP, Windows 7, security risk

URGENT Warning - Severe Virus affecting computers worldwide

Posted on Wed, Nov 20, 2013

This notice is to advise you of a severe virus that has been affecting computers worldwide. CryptoLocker encrypts user’s files, and warns that a “ransom” of $300 needs to be paid in the near future or the files will be deleted. People have reported that they paid the ransom and did not have their files restored. Click here for additional information on the attack, or visit the Department of Homeland Security’s website for additional reference material.

 

In the event you encounter the CryptoLocker please contact our help desk immediately by emailing Atlantic IT Support (atlanticitsupport@tomorrowsoffice.com) or by calling 212-507-9420.  We have the ability to remove the malware for the affected user’s workstation, however it is not possible to un-encrypt the files.  Our support staff will be able to restore the affected files from your most recent backup, so it is important to ensure you have recent copies of the files.

 

The delivery of the virus has been done through several methods such as fake emails designed to mimic the look of legitimate businesses and through phony FedEx and UPS tracking notices. It is important to remind your staff to use best-practices to avoid being infected by CryptoLocker and other attacks:

 

•         Use caution when deciding to view unsolicited email.

•         Treat email attachments with caution.

•         Don’t click links in email messages unless you are certain of the origin.

 

 Bill McLaughlin  |  Chief Technology Officer

 

 

Tags: AtlanticCareIT, cyber attack, Malware, CryptoLocker, Virus, Department of Homeland Security

Windows XP users six times more likely to be hacked

Posted on Wed, Oct 30, 2013

SEATTLE — Microsoft's venerable Windows XP operating system is six times more likely to be successfully hacked than newer Windows 7 and Windows 8 personal computers.

Click this link to read the full article: http://www.usatoday.com/story/cybertruth/2013/10/29/windows-xp-users-six-times-more-likely-to-be-hacked/3287615/

Microsoft disclosed that metric at the RSA Conference in Amsterdam this morning. The software giant hopes to compel XP users to dump XP and upgrade to Windows 7 or Windows 8 — before it ends all XP support, including issuing security patches. That will happen  come April 8, 2014.

"XP has been a beloved operating system for millions and millions of people around the world, but after 12 years of service it simply can't mitigate the threats we're seeing modern-day attackers use," says Tim Rains, director of Microsoft Trustworthy Computing.

Criminal hackers, as you might imagine, can't wait until April 8.  That's because most consumers are clueless about the true scope of security risks. And thousands of companies, for economic and operational reasons, appear intent on continuing to use XP machines well after Microsoft officially stops supporting XP, which was launched in October 2001.

But the intense good-guy vs. bad-guy race to find and exploit new holes in Windows 7 and Windows 8 is not going to stop. The key point is this: Microsoft will continue to  issue security patches for Windows 7 and 8, but not for XP.

Security experts anticipate that cybercriminals will move to take advantage. Historically, about two thirds of malware developed for Windows 7, for instance, work well on Windows XP, says Wolfgang Kandek, chief technology officer at cloud-based security firm Qualys.

STORY:WinPatrol detection tool can help protect XP users

Every time Microsoft issues new security patches for Windows 7 or 8, which it does on the first Tuesday of each month, hackers will get a list of fresh, never-to-be-patched security holes in most XP machines still in use.

"Attackers can take information about new problems with Windows 7 and say, 'I wonder if this works also in XP,'" says Kandek. "With no more patches available, XP will make a good target for hackers."

The sheer number of Windows XP machines still in operation provides ample incentive for the bad guys. Of the  estimated 1.3 billion Windows PCs in use globally, some 21% use Window XP,  according to StatCounter.  And if you count the PCs accessing the Internet, as NetMarketShare.com does, some 31% are Windows XP machines.

Microsoft has stuck by XP longer than any previous version. It went eight years before cutting support for Windows NT, 11 years before doing the same with Windows 2000 and it will go 13 years before pulling the plug on XP, points out Rob Kraus, research director at security management firm Solutionary.

"Having an operating system in place for 13 years is a testament to the work Microsoft has put into the OS," Kraus says.

It was with XP Service Pack 2 in 2004 that Microsoft first enabled firewalls for Windows users by default. Subsequently, the software giant endured costly delays in the launch of XP's successor, Windows Vista, mainly to make major security upgrades. And then it reinforced those security protections in Windows 7 and 8.

"Microsoft fundamentally redesigned the operating system after XP," says Phil Lieberman, president of security consultancy Lieberman Software. "Trying to patch such an old operating system is akin to doing repairs to an old building that everybody agrees needs to be torn down."

Even so, it's  highly likely millions of consumer and business XP machines will continue in use after April 8. A French company, Arkoon, has even begun offering a service that will identify vulnerabilities in XP machines after Microsoft stops issuing security patches.

And Microsoft itself is offering a failsafe for companies who can't , or won't, sunset XP. They might qualify to purchase  "custom support" from Microsoft to receive critical security updates and related technical support.

Companies that face switching large numbers of XP workstations or that risk losing use of old business apps that won't run well on newer versions of Windows must do the cost vs. benefit calculation.

Pierluigi Stella, chief technology officer of Network Box USA , says for many companies still using XP, the wisest course will be to bite the bullet and upgrade.

"Generally speaking, most companies typically can be migrated without major issues," he says. "It's only a matter of planning, budgeting and executing."

 Call Atlantic, Tomorrow's Office AtlanticCareIT team for help: 646-277-9130 and speak to someone who knows how to help.

 

Tags: AtlanticCareIT, IT support, Atlantic Tomorrow's Office, Windows XP, mircrosoft, USA Today

Windows XP IS ENDING April 8 2014 - ATLANTIC WANTS YOU TO BE PREPARED

Posted on Thu, Oct 24, 2013
Windows XP is ending

Does your business use Windows XP?  Atlantic wants you to be
prepared for the impending shut down of support on
April 8, 2014:

Fast Facts

• 600 million XP systems still in use

• 31% of the OS market

• 30% of SMB customers use XP

"It will be like driving a car you can no
longer get parts for anymore" -Jay Paulas, Microsoft Corporation

Read more/click link: Windows XP is ending April 8 2014 - are you ready?

Don't expose your organization to security risks, avoidable disruptions or the high cost of customer support! Contact Atlantic's Managed Services Team Immediately to help determine if you are at risk; we can help - Email us at managedservices@tomorrowsoffice.com, or call us at 646-277-9130 to speak
to our team immediately.

You manage your business. . .We'll manage your
technology.

 

 

 

Tags: AtlanticCareIT, Security, microsoft gold certified partner, Atlantic Tomorrow's Office, Windows 7, mircrosoft, remote access

Is Your Head in the Cloud?

Posted on Wed, Aug 07, 2013

Atlantic,
Tomorrow’s Office August, 2013 Newsletter

Read more about the Cloud, and Cloud Workspace, as well as the DocuWare Webinar sign-up.

Click the link above!

Tags: AtlanticCareIT, Document Management, Managed IT, Cloud Workspace™, Cloud Computing, Atlantic Tomorrow's Office, Cloud, DocuWare

Altantic sponsors the RBA's First Annual Tech/EXPO held on 6/27/2013:

Posted on Fri, Jul 12, 2013

Click the link below to see great event pictures, and read more about :

http://www.rocklandbusiness.org/technologyExpo.html

RBA 1st Annual Tech/EXPO

The RBA 1st Annual Tech/EXPO was held at the Dolce Palisades Conference Center on June 27th featuring many vendors and educational speakers. The event was sponsored by Atlantic Tomorrow's Office, Superior Technology Solutions and Ruckus Wireless. The keynote address by Andrew McGregor, FBI Special Agent, highlighted cyber security and intellectual property theft, supply chain risks and the booming business of botnets.

Maryann Goldman, Special Agent FBI, introduced Andrew McGregor...

Justin Schwartz, Atlantic Tomorrow's Office and co-chair RBA Tech Initiative and Larry Weiss, President, Atlantic Tomorrow's Office (presenting sponsor) chat with Adria Gross, Medwise Insurance Advocacy and Al Samuels, RBA President/CEO...

Sharp demonstrated their Aquos Board...

Mary Ann Spitaletta, Superior Technology Solutions, described her products and services...

Danya Cohan, President, Gotham Telecom, spoke about Creating A More Efficient, Remote & Portable Office...

Patti Kanner, Managing Director, Records & Information Management, Atlantic Tomorrow's Office presented Best Practices When Moving To An Electronic Document Management System...

 

Tags: AtlanticCareIT, Rockland Business Association, IT support, Atlantic, Atlantic Tomorrow's Office, IT Services, RBA, DocuWare, Managed Services Provider

Atlantic and the NJ DEVILS in the NYPOST - Go Devils!

Posted on Wed, Jan 23, 2013

NY POST NJ Devils and ATLANTICClick this link http://bit.ly/10JuVTs to see the page from the NYPost 1/23/2013; We get very excited when this happens check out the Atlantic representation! The photo "Jakub Voracek is checked into the boards by Mark Fayne during the Devils' home opener." NHLI via Getty Images.

Atlantic, the official Copier and IT Services Provider of "The New Jersey Devils” has been featured prominently throughout the season at the Pru Center. This photograph was featured in the January 23rd 2013 issue of The New York Post!

www.tomorrowsoffice.com

 

Tags: AtlanticCareIT, Managed IT, Pru Center, The Prudential Center, NY POST, Atlantic, IT Services, IT, The NJ Devils

RBA new Tech initiative w/ Atlantic: Wed Jan.30th 8-930am @Casa Mia Manor House

Posted on Fri, Jan 18, 2013

RBA Launches New Technology Initiative with Atlantic Tomorrows Office

The RBA has started a new Technology Initiative under the joint chairmanship of Doug Clickner & Justin Schwartz of Atlantic Tomorrow's Office:

If you are a business operator or have technology needs, please join us to hear our featured speaker and to discuss the direction of this group. 

The rapidly changing landscape of the technology field and its ever increasing importance to business has caused the RBA to create a new subsidiary group to address these issues. Larry Weiss and his team have stepped-up and are providing the assistance needed to make this new group a success. A formative meeting was held at the RBA offices with Roger Scheiber, Doug Clickner, Justin Schwartz, Larry Weiss and Al Samuels.

CLOUD COMPUTING and its Relation to Business Interruption and Other Advantages in the Small Business Environment.

(Pictured From Left) Roger Scheiber, RBA Director of Development; Justin Schwartz, Atlantic, Tomorrow's Office Business Consultant; Doug Clickner, Atlantic Business Development Manager; Larry Weiss, Atlantic President and Al Samuels, RBA President/CEO.

Speaker: Stephen Cahill,  VP Channel Strategy, Independence IT

When: Wednesday, January 30, 2013 from 8:00am - 9:30 am   

Where: Casa Mia Manor House, 577 Route 303, Blauvelt, NY

No Charge. RSVP Call 845-735-2100 to Register!

Rockland Business Association, Inc. One Blue Hill Plaza, PO Box 1567

Pearl River, New York 10965, 845-735-2100, rba@rocklandbusiness.org, www.rocklandbusiness.org 

This article was featured in today's RBA January 2013 Technology Bulletin.

Rockland Business Association Bulletin January 2013

 

Tags: AtlanticCareIT, Cloud Computing, Rockland Business Association, Technology, Atlantic, Larry Weiss, Business, Small Business, Independence IT, Casa Mia Manor House, Cloud, RBA

To Our Valued Managed IT Customers Happy Holidays & Thank you!

Posted on Tue, Dec 18, 2012

We are truly grateful to you for choosing us as your Managed IT service provider. It has been a sincere pleasure serving you this year.

Speaking on behalf of Atlantic and the Managed IT team, we hope that you have enjoyed the enhanced quality of our products/services. We will continue our efforts to meet your requirements and expectations in the future as well. Meanwhile, your unwavering support and patronage is what gets us out of bed in the morning.

Your honest suggestions and feedback have helped us shape our business to best fit your standards.

Again, thanks so much for choosing Atlantic. Let us know if there is anything we can ever do to assist you further.

We look forward to serving you for many years to come.

 

Regards,

Bill McLaughlin  |  Chief Technology Officer and Vice President, Managed Services

Atlantic, Tomorrow’s Office  |   134 West 26th St., New York,  NY 10001

P: 212-741-6400 ext. 2130  | C: 917-797-9934  |  E: bmclaughlin@tomorrowsoffice.com 

Tags: AtlanticCareIT, Managed IT, IT support, Atlantic, IT Services, IT