Dear Valued Customers,
Atlantic's offices will be closed on MONDAY 10/29/2012 AND TUESDAY 10/30/2012; NY and NJ are declared a state of emergency. Our AtlanticCareIT Operations Center will be working however, to ensure our clients' IT infrastructures are fully supported. Please do follow the same avenue for requesting support. We will re-open our offices on Tuesday October 30th, for business as usual (unless otherwise indicated.) Stay safe, and please follow the instructions listed for minimizing impact on your IT infrastructures:
1. Turn down any non-needed equipment, to include servers, workstations, laptops, monitors, fans, speakers, etc at your desk or IT area.
2. Only maintain business critical servers online (Exchange email servers, File Servers, Business Applications)
3. Relocate any IT equipment that is located by windows or possible leakage areas (including ceilings and doorways)
During the storms:
1. Expect electical outages, fluxuations, brownages, etc.
2. There may be outages of Internet Service Providers (Cable, FIOS, T-1, DSL) services
3. There may be outages of websites, including hosted websites
4. There may be outages of DNS servers which would prevent sites and services (FTP, email, web, VPN, remote) from working properly
5. Phone service provides (analog and digital) may be out for extended periods of time
6. UPS (Uninterupted Power Supplies) may run out of battery power
Thank you, and stay safe,
Your Atlantic Family