Office Technology Insights Blog

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Atlantic Tomorrow's Office (3)

Do You Have an Accurate Picture of Your Organization’s Printing Costs?

Did you know that 90 percent of companies aren’t aware of how much they’re spending on their print environments? What’s even more alarming about this statistic is that printing is typically the third largest operating expense (behind rent and payroll). When a print environment is left unmanaged, it often leads to out-of-control printing volumes and costs.

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Personalized Customer Service and Your Business

The value of personalized customer service shouldn’t be underestimated. A recent report found that 66% of consumers feel that excellent customer service was their biggest motivator for buying from a particular company. The same report found that businesses that focus on providing an excellent customer experience throughout the entire buying process generate 60% higher profits than their competitors.

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Essential Hacking Terms Every Business Should Know

Data breaches are becoming a daily occurrence in today’s connected world. As a business owner, it’s important to understand the risks and educate yourself about the problem. There are plenty of blogs, newsletters and trade websites where you can learn about vulnerabilities as they appear. Like any industry, security professionals have a language that they use to describe and discuss vulnerabilities and solutions.

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