IT and Networking support

An invaluable resource today for any business is to have a network that is running optimally and has the ability to be an asset for you. Atlantic has the ability to assist your employees (from the stock person to the CEO and from the hunt and peck typist to the in-house IT Administrator) with a range of services to support you.

Support agreements can include any combination of remote, telephonic or on-site services. Agreements can range to the traditional Time Block to a monthly budgeted investment. Atlantic’s Engineers will assist you in the best possible way and can escalate any third party software application issues directly to that party on your behalf. This will decrease the down-time you may be experiencing.

As a true business partner, Atlantic meets with you to analyze your support requests and determines which movements should be made to minimize such support. Does the specific user need training? Does a system need to be updated or replaced? Is there a “better” way for the solution to be put into use?

Atlantic looks at support as a way for you to maximize the efficiencies of your organization by allowing trained, certified professionals to assist you in any way, shape or form possible.